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Privacy Policy & Disclaimer

Please read this document carefully before using SmartPillTracker.

Last updated: April 26, 2026 · Effective immediately

IMPORTANT MEDICAL DISCLAIMER — READ FIRST

SmartPillTracker is NOT a medical device and is NOT intended for medical use.

  • SmartPillTracker does not provide medical advice, diagnosis, or treatment of any kind.
  • SmartPillTracker is not a substitute for professional medical advice, a licensed pharmacist, or a qualified healthcare provider.
  • We do not recommend or encourage relying solely on this application or device for managing critical medical conditions.
  • The device and application may malfunction, lose connectivity, experience software bugs, or fail to record a pill-taking event accurately. We cannot guarantee 100% accuracy at any time.
  • Missing a dose or taking a double dose of medication can be dangerous. Always verify your medication intake through additional means.
  • SmartPillTracker and its developers accept no liability for any harm, injury, illness, or adverse outcome resulting from the use or misuse of this product.

Always consult your doctor or pharmacist regarding your medication schedule.

1. About This Document

This Privacy Policy and Disclaimer ("Policy") governs your use of the SmartPillTracker mobile application ("App"), the SmartPillTracker hardware device ("Device"), and the website at smartpilltracker.com (collectively, "the Service"), operated by SmartPillTracker ("we", "us", or "our").

By downloading the App, registering an account, or using the Device, you confirm that you have read, understood, and agreed to this Policy in full. If you do not agree, do not use the Service.

2. Medical & Safety Disclaimer

2.1 Not a Medical Device

SmartPillTracker is a consumer electronics product designed for personal convenience only. It has not been approved, cleared, or certified by any health authority including but not limited to the FDA (U.S. Food and Drug Administration), CE (European Conformity), or any equivalent regulatory body.

2.2 No Medical Advice

Nothing in the App, on the Device, or on our website constitutes medical advice. Information provided (dose times, stock counts, history logs) is for informational and organizational purposes only. Always follow the instructions of your licensed healthcare provider.

2.3 Technology Limitations

The Service may fail to function correctly under the following non-exhaustive conditions:

  • Loss of Wi-Fi or internet connectivity
  • Power outages or hardware failure
  • Software bugs or server downtime
  • Sensor obstruction, dirt, or malfunction
  • Incorrect device setup or configuration
  • Mobile device notification settings blocking reminders
We expressly disclaim any warranty that the Service will operate uninterrupted, error-free, or that every pill-taking event will be recorded accurately.

2.4 Not Recommended as a Sole Safety Measure

We strongly advise users and caregivers not to rely exclusively on SmartPillTracker for the management of medications where a missed or double dose could result in serious health consequences. This includes but is not limited to: blood thinners, insulin, cardiac medications, epilepsy drugs, or any narrow-therapeutic-index medication.

2.5 Limitation of Liability for Health Outcomes

To the fullest extent permitted by applicable law, SmartPillTracker and its developers, employees, partners, and affiliates shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • A missed medication dose
  • An incorrect dose recorded or not recorded by the Device
  • Delayed or absent push notifications
  • Data loss or inaccurate medication history
  • Reliance on the App or Device as a primary medication management method
  • Any health outcome connected to the use or failure of the Service

3. Information We Collect

3.1 Account Information

When you register, we collect your full name and email address. We do not collect your date of birth, address, phone number, or payment information.

3.2 Medication Configuration Data

We store the information you enter about your medications: pill slot names, stock counts, dose schedules, and low-stock thresholds. This data is associated with your account and stored on our servers.

3.3 Usage Events

When the Device detects that a pill has been removed from a slot, the Device sends a timestamped event to our servers. This event is logged in your pill history.

3.4 Device Information

We store the hardware ID (MAC address) of your SmartPillTracker device, used solely to associate the device with your account.

3.5 What We Do NOT Collect

  • We do not collect your location.
  • We do not access your camera, microphone, or contacts.
  • We do not collect biometric data of any kind.
  • We do not collect diagnostic information about your health conditions.
  • We do not track you across other apps or websites.

4. How We Use Your Information

  • To operate, maintain, and improve the Service.
  • To authenticate your account securely using JWT tokens.
  • To display your medication schedule and history within the App.
  • To send local push notifications for scheduled doses and low-stock alerts.
  • To respond to support requests you initiate by contacting us.

We do not use your data for advertising, profiling, or sell it to any third party under any circumstances.

5. Data Storage & Security

Your data is stored on a secured server located in the European Union. All communication between the App, Device, and server is encrypted using HTTPS/TLS. Authentication tokens are stored locally on your device using the platform's secure storage (Android Keystore / iOS Secure Enclave).

While we implement industry-standard security measures, no system is completely secure. We cannot guarantee absolute security of your data against unauthorized access, cyberattacks, or data breaches beyond our control. In the event of a breach affecting your data, we will notify you as required by law.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account from the App settings, all data associated with your account — including medication configurations, pill history, and device records — is permanently deleted from our servers within 30 days.

7. Data Sharing

We do not share, sell, rent, or trade your personal data with any third party. Your medication data is accessible only through your own authenticated account.

The only exception is compliance with a valid legal obligation (e.g., court order or statutory requirement), in which case we will notify you to the extent permitted by law.

8. Your Rights

You have the right to:

  • Access — View the personal data we hold about you at any time through the App.
  • Rectification — Update or correct your account information from the App settings.
  • Deletion — Permanently delete your account and all associated data from the App settings at any time, no questions asked.
  • Portability — Request a copy of your data by contacting us at the email below.
  • Objection — Object to any processing of your data that you believe is unlawful.

To exercise any of these rights, contact us at batuhan@smartpilltracker.com.

9. Children's Privacy

SmartPillTracker is not directed at or intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will delete it immediately. If you believe a child has registered an account, please contact us.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that the Service will be uninterrupted or error-free
  • Warranties regarding the accuracy or completeness of any data
  • Warranties that notifications will be delivered on time or at all

Your use of the Service is entirely at your own risk. We are not responsible for any decisions made based on information provided by the Service.

11. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall SmartPillTracker, its developers, officers, or affiliates be liable for any damages whatsoever, including but not limited to: loss of data, personal injury, death, financial loss, or any indirect or consequential damages arising out of or in connection with your use of the Service, even if we have been advised of the possibility of such damages.

You acknowledge that SmartPillTracker is an assistive convenience tool only, and that full responsibility for correct medication management lies with you and your healthcare provider.

12. Third-Party Services

The App uses the following third-party services which have their own privacy policies:

  • Expo / React Native — mobile app framework (Meta / Expo Inc.)
  • Google Play Services — app distribution and push notifications

We are not responsible for the privacy practices of these third parties.

13. Changes to This Policy

We reserve the right to update this Policy at any time. Changes will be posted on this page with an updated date. For significant changes, we will notify registered users via email where possible. Continued use of the Service after changes are posted constitutes your acceptance of the revised Policy.

14. Governing Law

This Policy shall be governed by and construed in accordance with the laws of the Republic of Turkey. Any disputes arising from this Policy shall be subject to the exclusive jurisdiction of the courts of Turkey.

15. Contact

For any questions, data requests, or concerns regarding this Policy, please contact:

  • Email: batuhan@smartpilltracker.com
  • Website: smartpilltracker.com

We aim to respond to all inquiries within 5 business days.

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